Frequently Asked Questions

Everything you need to know about your Ma:nyo skincare journey.

Are Ma:nyo products suitable for sensitive skin?

Yes, our products are formulated with natural ingredients and are dermatologically tested to be gentle yet effective for all skin types, including sensitive skin.

What is your shipping policy?

We offer standard and expedited shipping. Orders are typically processed within 1-2 business days, and free shipping is available on orders over $50.

How do I check the status of my order?

Once your order ships, you will receive an email with a tracking number. You can also log into your account on our website to view your order history and real-time status.

What is your return and exchange policy?

We want you to love your skin. If you are not satisfied, you can return unopened products within 30 days of purchase for a full refund or exchange.

Are your products cruelty-free?

Absolutely. Ma:nyo is committed to ethical beauty; we do not test our products or ingredients on animals at any stage of production.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.